Frequently Asked Questions

A gift ticket reveal is a beautifully designed print-at-home keepsake that accompanies your digital ticket purchase. Reveality templates cost £4.99 each, include full personalisation, instant PDF download, and unlimited printing. Keepsake tickets are mementos to present alongside your official e-tickets, which you still need for venue entry.

What is a gift ticket reveal template?

A gift ticket reveal is a beautifully designed keepsake template that accompanies your digital ticket purchase. It transforms the experience of giving e-tickets into an unforgettable physical gift moment. Perfect for birthdays, anniversaries, and holidays - our print-at-home templates turn e-tickets into memorable keepsakes.

Are these keepsake tickets the same as official tickets?

No, our gift reveal templates are decorative keepsakes only. They do not grant entry to any shows, concerts, or events. You'll still need your official e-tickets or booking confirmation for venue entry. Our templates are the perfect way to present your e-ticket gift in style!

How does the gift ticket reveal work?

It's simple! Browse our stunning collection of templates, choose the one matching your event, then personalise it with your details like the date, seats, and recipient's name. Once you're happy with the preview, complete your purchase and download your keepsake ticket instantly. No waiting, no delivery delays.

Can I personalise my keepsake ticket?

Absolutely! That's what makes our gift reveal templates special. You can add the show date, venue, seat details (section, row, seat number), and even the recipient's name. Our live preview shows exactly how your keepsake ticket will look before you buy.

What if I spot a mistake after ordering?

Since templates are available for immediate download, please double-check all details before completing your purchase. If you've made an error, get in touch with us straight away and we'll do our best to help.

How quickly will I receive my gift reveal template?

Instantly! As soon as your payment is confirmed, your personalised keepsake ticket PDF is ready to download. No waiting for postal delivery, no delays. Perfect for last-minute gift reveals or when you simply can't wait to surprise someone.

Do you offer printing or physical keepsake tickets?

We provide digital downloads only. You'll receive a high-quality PDF designed to be printed at home on A4 paper. The template includes crop marks for easy cutting. For best results, we recommend using thicker card stock (around 200-300 GSM) for that authentic keepsake feel.

What paper should I use for printing my keepsake ticket?

For the best results, we recommend printing on matte or gloss photo card between 200-300 GSM. This gives your gift reveal template a premium, authentic feel. Standard printer paper works too, but heavier card stock really makes the keepsake ticket special.

Can I create a custom gift reveal template?

Yes! Use our 'Create Your Own' option to design a completely custom gift reveal template. Upload your own image, add your event title, and personalise all the details. Perfect for any occasion - concerts, festivals, sporting events, or even unique experiences like holidays and proposal reveals.

Is my payment secure?

Absolutely. We use Square for secure payment processing, which supports all major credit and debit cards as well as Apple Pay. Your payment details are handled securely and we never store your card information.

Can I get a refund?

Due to the digital nature of our products, we generally cannot offer refunds once a template has been downloaded. However, if you experience a technical issue or haven't been able to access your download, please contact us and we'll sort it out.

What occasions are gift reveal templates perfect for?

Our keepsake tickets are perfect for birthdays, Christmas, Valentine's Day, anniversaries, Mother's Day, Father's Day, graduations, and any special occasion where you want to turn an e-ticket into an unforgettable physical gift experience.

I have another question not listed here

We'd love to help! Head over to our Contact page and send us a message. We typically respond within 24 hours.